Responsible Gaming
Gambling Should Be Entertainment, Not Income
We are committed to promoting responsible gambling. Online casino gaming should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has an edge, and you should only gamble with money you can afford to lose.
Please set strict limits on how much time and money you spend gambling and stick to them. Remember: if the fun stops, so should you.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use online casino services. We take age verification seriously and recommend that all users verify their age before playing.
Parents and guardians: If you are concerned about a young person's online activity, consider using parental control software to restrict access to gambling websites.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Spending more time and money on gambling than intended
- Repeatedly trying to cut back or quit, but failing
- Chasing losses by gambling more to recover money lost
- Gambling to escape problems, stress, or negative emotions
- Hiding gambling activity or lying to others about how much you gamble
- Experiencing relationship, work, or financial problems due to gambling
- Borrowing money or getting into debt to fund gambling
- Neglecting family, friends, hobbies, or work due to gambling
- Experiencing mood swings or irritability when not gambling
- Feeling anxious or restless when trying to reduce gambling
Self-Help Tools & Limits
Most reputable online casinos offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Enable pop-up reminders that show how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Account Closure: Permanently close your account if you decide to stop gambling
Always use these tools proactively. They are there to help you maintain control.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional support is available:
United Kingdom
- GamCare – Free, confidential support for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online casinos - Gamblers Anonymous – Support groups and peer assistance
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist treatment
Available through NHS referral in London and online
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Reach Out
Problem gambling is a serious condition that affects your health, relationships, and finances. Help is available, and recovery is possible.
Whether you're in the UK or anywhere else in the world, don't suffer in silence. Contact one of the support organisations listed above. They offer confidential, non-judgmental help at no cost.
Remember: Your wellbeing is more important than any bet. If gambling is no longer fun, stop immediately and seek support.